Privacy

At UpgradeLab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Information You Provide:

  • Name, email address, shipping address, and phone number when you place an order
  • Payment information (processed securely by our payment providers)
  • Account information if you create an account
  • Communications when you contact us

Information Collected Automatically:

  • IP address, browser type, and device information
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies
  • Referring website and search terms used

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and customer service inquiries
  • Send marketing emails (you can opt out anytime)
  • Improve our website and customer experience
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (shipping carriers, payment processors, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

4. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect site functionality.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Object to certain data processing activities

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We're not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we've collected information from a child, please contact us immediately.

9. International Users

If you're accessing our site from outside the United States, please note that your information will be transferred to and processed in the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at: Email:support@upgradelabstore.com